The Company:
Woodville Alliance is a medium-sized, community-based organisation with services and programs in disability, mental health, family and youth support, community development and early childhood education and care.
Our Vision: Social justice and fairness for all, and improved quality of life for people in Western Sydney.
Our Mission: We listen to our clients and the Western Sydney community to deliver community services that strengthen wellbeing, resilience and independence, and achieve impactful outcomes.
Our Values: Compassion. Connection. Diversity. Social Justice. Brave.
Our Culture Statement: We serve the community through respecting and valuing all people. We always put clients first, act with integrity, and keep our promises. We care about each other. We support each other. We’re a team of diverse, passionate, engaged and capable people, committed to being responsive and making an impact.
The Role
The People & Culture Senior Business Partner is the lead advisor and subject matter expert on all human resources (HR), work health and safety (WHS), and employee relations matters at Woodville Alliance. This role partners closely with senior leaders to provide HR leadership and operational support, ensuring best-practice people management and compliance with relevant legislation and regulatory frameworks.
Key responsibilities include overseeing core HR functions such as workforce planning, policy development, recruitment, onboarding, performance management, and employee engagement. The role also supports managers with employee relations issues, manages industrial matters, ensures compliance with WHS and employment legislation, and drives continuous quality improvement aligned with standards including those of the NDIS Quality and Safeguards Commission.
Main Duties
- Lead HR Operations – Oversee all core HR functions including recruitment, onboarding, performance management, and workforce planning.
- Employee Relations & Industrial Advice – Provide expert advice and support on employee relations, performance issues, and award interpretation, including managing grievances, disputes, and investigations.
- Policy & Compliance Management – Ensure HR and WHS policies and procedures comply with relevant legislation and accreditation standards (e.g. NDIS, ACECQA, ISO 9001).
- WHS & Return to Work Coordination – Oversee workplace health and safety systems, incident management, and workers’ compensation and return-to-work processes.
- Leadership & Change Management – Support senior leaders in organisational change, strategic workforce planning, and capability development aligned to business goals.
- Training & Development – Develop and manage annual training plans, coordinate learning initiatives, and support staff development.
- Remuneration & Benefits – Undertake salary benchmarking and support management of remuneration frameworks.
- Performance Culture – Guide performance appraisals and improvement plans to ensure consistent and fair management practices.
- Employee Engagement & Wellbeing – Lead engagement and pulse surveys, analyse results, and drive initiatives to improve employee wellbeing and satisfaction.
- Team Leadership & Reporting – Supervise the People & Culture Administrator and contribute to executive reports, board papers, and other strategic documentation.
Selection Criteria
- Tertiary qualifications in human resources, psychology, or a related field and/or equivalent relevant experience.
- Minimum five years’ experience in a senior HR role with strong generalist capabilities across the employee lifecycle.
- Demonstrated expertise in employee and industrial relations, including performance management, dispute resolution, and award interpretation.
- Sound knowledge of relevant employment and WHS legislation, including experience managing workers’ compensation and return-to-work processes.
- Proven ability to lead and deliver strategic HR projects aligned to organisational goals.
- Strong communication skills, including the ability to prepare policies, board papers, and executive reports.
- Well-developed stakeholder engagement and coaching skills, with the ability to build trusted relationships at all levels.
- Experience managing or mentoring a small team.
- Ability to apply HR best practices in a community services or NFP setting, with an understanding of sector-specific workforce challenges.
- Commitment to ethical practice, continuous improvement, and creating a person-centred, inclusive workplace culture.
How to Apply
Please click apply now to send your Cover Letter and Resume. If you have any questions, please email ebaldock@woodville.org.au. To view the position description, please visit http://careers.woodville.org.au/ PH: 02 9722 5200.
Please note only suitable candidates will be contacted.
Woodville Alliance is a proud Equal Opportunity Employer committed to building a diverse and inclusive workplace. We welcome applications from Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, people with disability, LGBTIQ+ communities, and others who reflect the rich diversity of the communities we serve.